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800-366-7235
Since 1998

4.9
4,200 published reviews

Customer reviews

Read what customers say about the systems they bought.

Search by product name, SKU, or keyword to quickly find real feedback on wireless doorbells, driveway alarms, entry alerts, and visual alert systems.

4,200 reviews

Showing all published reviews — page 20 of 42

Elaine K.
January 28, 2022

Is there a way to turn down the volume on the ringer? It is louder than before we had to replace the power source. It is like it is too loud that the sound vibrates. Please let me know if we can adjust the volume or ringer. Thank you!

pottger
January 27, 2022

I did not realize I could replace the wireless Push Button switch for the doorbell. Instead of having to replace the entire unit all I needed was the outside switch. It ended up costing less and the shipping and handling fee was small. It worked very well, including allowing me to change the ring tones. Very pleased indeed.

Bruce R.
January 13, 2022

Nice bell. However, there is very little clearance on the back connection screws, I used a small piece of rubber to insulate them. Could use a little more clearance or a backplate.

Customer review

Lakshan S.
January 10, 2022

Not cheap plastics, has the solid feel of a quality button. works with no issues. Light is yellow in color not a white LED color. Did put a bit of clear silicone around the bell as not sure how water ingress may impact corrosion and life span

Scott W.
January 9, 2022

Wow! Love our new chime system. We put up sensor at entry door... drug aisle... candy aisles. During slow times allows my staff and myself to step away and do other tasks. Then our new "little helpers" let us know when customers have arrived or need extra attention in other areas of the store. Super easy install... I am also going to install a few of the stand alone sensors in other areas that may need our attention. Thanks again for a great product. Scott... Owner.

Maurice M.
January 6, 2022

The sending unit I received had a defect. I contacted you by email. Almost immediately you replied that you would send me a replacement. I repaired the defect and telephoned you and said do not send me a replacement. All is working as designed and I thank you for your immediate (10 minute) responce. You stated that you will inspect all the rest of the units before shipping to other customers, unusual service, keep it up.

This unit works extremely well in a LARGE warehouse in Elgin, IL. Installed one unit with Bell at loading docks and another at the complete opposite end of the building approx 325ft distance away, (era-dcrx with bell and stobe) . Signal must pass thru concreete exterior wall and fully stocked warehouse, purchasing another unit for the shop manager to install in his office. Great product hope it has longevity

Douglas B.
January 4, 2022

Received my product however the directions in the box was not for my product of how to set up, said must go to website, can't find set up. Still in box. Not using. Very dissatisfied. Please help. Can't tell you if the product is any good because I can't set it up,

Ronald L.
January 3, 2022

I recently bought a replacement doorbell, matching the brand and model previously installed. Everything working good. Wish the extra push button cost as much as the replacement doorbell kit that comes with only one push button. Buttons only last a few years unless you silicone coat them on booth sides and you have to do that yourself.

K. B.
January 2, 2022

Mom wanted an auxiliary doorbell that she did not have to carry around, or recharge often. The doorbell worked with her existing chimes and was a ten-minute setup (by a non-handyman). With separate tones for the front and back bells, and the additional strobe option, she couldn't be happier. She can detect the doorbell, even with the TV turned up! I bought a second unit for my basement. No more, "Was that the doorbell?" when I am in the rec room. If the bell is rung, you know it. Life changer for Mom and a step-saver for me.

Craig H.
December 28, 2021

I installed the wireless button and three chimes with strobe lights at my Dad’s. He is profoundly hard of hearing and even with hearing aids cannot hear the door bell. The chimes with strobe lights were placed in the areas of his home he frequents and now he knows when someone is at his door. The set up and installation were really simple. The only thing that took some time was avoiding placing the button directly on stucco. I had to fashion a wooden base under the button to help extend the range. This is an easy solution to a common problem. The products arrived when promised, work as promised and were easy to install.

Georgia E.
December 27, 2021

At this time I cannot give it a higher rating because it is not yet installed. I am hoping to be able to hire an electrician to put it in for me this coming week. I could tell you that I like the looks of it, I’ll love wrought iron and have many different pieces this doorbell will work in perfectly with my decorations.

Gabe K.
December 25, 2021

We have an older residence with a non standard type of door bell."1800" had an excellent match in terms of style and size. Nice to have an excellent on line source for "non smart" door bells!

Monta T.
December 21, 2021

We bought some items, lost them, bought new ones, ordered the wrong ones, and found lost items. 1800Doorbell customer service couldn’t have been more responsive and helpful. They let us return the extra items we found, and replied to questions within 24 hours every time (and there were a few!) AND we love the doorbell extensions and transmitters. They’re fantastic.

Digger
December 18, 2021

Works as advertised. Nice looking unit. I like the night light feature on the new units. I would have given it 5 stars except that I purchased this unit to replace an identical unit (except for night light) that failed and started to hum after a couple years, probably because of bad capacitor(s) in the power supply. I hope this one lasts longer.

Customer review

C.R
December 18, 2021

Push button came sooner than expected, which was great. Installed the new part, and it work perfectly and matched with all the other push buttons.(apartment fix). I should’ve ordered more, at least when I do, I know it will come fast and they stock it.

michael C.
December 17, 2021

The order was filled in a timely manner. The carton was damaged in shipping, damaging one of the candles. A piece was broken off a candle. I was able to repair it and the candle works fine. No fault of your company, but s--t happens.

Lee P.
December 16, 2021

This was easy to set up, and the "ding" is just the right volume for us. What's especially awesome is the prospect that we'll never have to buy batteries again, or suddenly realize that the chime has stopped working because the batteries are dead and wonder how long it has been like that and we didn't notice. It doesn't lose it's settings. The thing just works.

Digger
December 13, 2021

Works as advertised. The only reason I give it 4 stars instead of 5 is because I had to purchase this unit to replace one just like it that failed after a couple years. I hope this one lasts longer.

I'm very satisfied with my purchase which includes three receivers, two doorbells, a driveway sensor and a strobe light. No more pesky UPS trucks sneaking up on see. I had purchased a Honeywell doorbell/chime from Lowe's a while back. While less money it didn't function well. The doorbells had to be pressed and held to operate and then there was only one chime. My new setup is instantly responsive when the doorbell is pressed, the driveway sensor works flawlessly and its sensing distance can be easily controlled internally so it's not bothered by vehicles on a nearby road. I purchased the devises with a much greater wi fi range than needed but I don't regret that at all. So far a flawless operation with different chimes set for each door and the driveway. Great customer service too. Call early morning to get Marilee, she's very knowledgeable and super courteous.

Les B.
December 6, 2021

Took a while to receive this in Canada from the U.S. but it came packaged well. We ordered an additional receiver so we could have one outside and one in basement. Transmitter instructions sent with unit were for LRA-PBTXA-L instead of the LRA-EX1000S that we ordered, but I was able to figure out how to install it. Seems to work well so far, the outdoor one is in a dry location, but we will see if it works in the extreme cold of Saskatchewan. Happy with it so far.

Ronald H.
December 3, 2021

I have a farm with two long driveways coming from the north and one from the south. I initially purchased one receiver and two transmitters just to test their effectiveness. I will be ordering two more receivers and at least six more transmitters to place in my tool shop and barn as intruder alarms. Their range is amazing and the different tones will alert us as to which driveway or building has been activated. I will also place transmitters on my front and rear porches to alert me when someone approaches either entrance. Fast and easy to install, conceal and operate. Highly recommend.

David T.
December 2, 2021

It took me less than 5 minutes to set up. I used velcro on the transmitter to make battery changes easier. Volume is adjustable and can be very loud for folks with hearing issues. The strobe light also helps. We use the receiver in multiple locations. The battery-powered unit lets you relocate it where you need it.

Customer review

Doug H.
December 2, 2021

Purchased the transmitter with two receivers. Was as simple as plug and play for setting up the two different Receivers, once i found the same tone for the door chime. Ridiculous number of chimes to choose from. Worked great straight out of the box and very pleased with it. Would recommend.

Todd B.
November 25, 2021

I have a long driveway. The alarm works great, I had to have it point down the driveway as apposed to across the drive. When looking across the driveway it worked about 90% of the time. Once I pointed it down the driveway it has worked perfectly. The range of the transmitter is awesome, I have it about 50 yards from the receiver and it works perfectly.

Lonnie C.
November 24, 2021

I just replaced the identical bell with a new one not realizing the bell was still good after many years of use and I just needed a new button outside. So, I am giving the new one as a gift to a family member. I will be contacting 1800 Doorbell for a replacement outside button.

Customer review

Marcy F.
November 24, 2021

I was about to switch to a fancy wireless doorbell after seeing the awful plastic replacement choices available at the big box stores. I'm glad I found a classic Craftsman design at the site online at 1800 Doorbell. Fast delivery.

Sandra C.
November 19, 2021

This product was exactly what we were looking for and the delivery of the item was done in a timely manner. I have never ordered from this company before but they are now on my go to list. The price was fair and was even better than a local company had as a list price for the item. I will certainly shop 1800 Doorbell in the future.