FAQs

Do you have an older wired doorbell button or simply want to replace a wired doorbell button with a new design? At first, it could seem a little overwhelming, but it's actually a fairly straightforward process if have the right tools and the know how. Please watch the short video below where our friend, Dennis Coffey demonstrates how to replace a wired doorbell button. As always, we recommend you hire a certified electrician. If you decide to do this yourself, please ensure you cut off electricity to the push button prior to working on it.

Video on How to Replace a Wired Doorbell Button

Craft Chime Information and Trouble Shooting Guide

Chimes consist of a pushbutton, a chime (sound device) and a transformer (changes the voltage from 120 volts to 16 volts).
  • There needs to be at least 18 gauge wiring in the existing home for the new chime to work. (The smaller the number gauge of wire, the bigger the wire.)
  • Next, the customer must consider the length from the doorbell to the actual chime unit and the transformer.
Transformer Information - Use 18 gauge wires on all Chime Installations
  • T1610
    • One 2-note Chime with all wires less than 50’
  • T1615
    • One 2-note Chime with any wire longer than 50’
    • Two 2-note Chimes with all wires less than 50’
  • T1630
    • One 2-note Chime with all wires longer than 50’
    • Two 2-note chimes with any wire longer than 50’
    • Three 2-note chimes
    • One 8-note chime with any wire longer than 50’

Troubleshooting Guide for Craftmade Wired Door Chimes & Doorbell Buttons

Problem: Chime will not work Potential Remedies
  • Check to make sure that the circuit is complete to the chime and that there is power from the breaker.
  • Make sure the light on the button or buttons is/are lit.
  • Make sure there is at least 18 gauge wire being used everywhere (from the buttons to the chime and from the transformer to the chime. The wiring can be larger than 18 gauge, but not smaller.
  • Make sure that the transformer is 16volt. All Craftmade chimes must be 16 volts.
  • Make sure that the correct wattage is used for the particular chime that is used.
  • Craftmade transformers come in 3 different wattages. (see above) You can always use the larger wattage transformers as it will not hurt anything. Never use less wattage. The larger the wattage is better if you’re not sure.

This is usually caused by your privacy code settings. This problem is easily fixed within seconds, but how you do it really depends on your specific product and who manufactured it. Click the link below to read how to avoid this interference.

The differences between surface, flush, and recessed mount will alter the way the push button is mounted. Most wireless push buttons are surface mounted which means they mount directly on the surface, usually an exterior wall next to the front door.

  • Surface mount - this means the item will sit directly on top of the surface you are mounting it to. For our purposes here we mean it will sit directly on top of the wall you are installing the wired button on. Typically this is the easiest mounting option.
  • Flush mount - the plate of the wired button sits or rests on the surface of the wall but the guts of the button will sit inside the wall. With these types of buttons the electrical components of the button will stick into the wall itself. Although not overly complicated to install, it it a little more involved that a surface mount.
  • Recessed - this is where the entire doorbell push button mechanism in set inside the wall or mounting surface.

To view our wide selection of push buttons visit the link below.

Wired Doorbell Buttons Selection

Up to 4 transmitters can be paired with a single receiver. However, since there are only 3 different chime tunes on the receiver, it is suggested to pair up to 3 transmitters by selecting different melodies for each transmitter.

Up to 4 WC180 receivers can be paired with a single transmitter WC180 Pushbutton.

Chimes consist of a wired push-button, a wired chime (sound device) and a transformer (changes the voltage from 120 volts to 16 volts).

Recommendation 1: We recommend at least 18 gauge wiring in the existing home for the new chime to work (this is a requirement from Craftmade Chimes). (The smaller the number gauge of wire, the bigger the wire.)

Recommendation 2: Consider the length from the doorbell to the actual chime unit and the transformer.

Recommendation 3: Wired transformer sizes

  • 16V 10VA (watt) for One 2-note Chime with all wires less than 50’
  • 16V 15VA (watt) for One 2-note Chime with any wire longer than 50’ or two 2-note Chimes with all wires less than 50’
  • 16V 30VA (watt) One 2-note Chime with all wires longer than 50' / two 2-note chimes with any wire longer than 50’ / Three 2-note chimes / One 8-note chime

Wired Door Chime Troubleshooting Guide

  • Check to make sure that the circuit is complete to the chime and that there is power from the breaker.
  • Make sure the light on the button or buttons is/are lit.
  • Make sure there is at least 18 gauge wire being used everywhere (from the buttons to the chime and from the transformer to the chime. The wiring can be larger than 18 gauge, but not smaller.
  • Make sure that the transformer is 16volt. All Teiber (Craftmader) chimes must be 16 volts.
  • Make sure that the correct wattage is used for the particular chime that is used. Transformers come in 3 different wattage. (see above).

You can always use the larger wattage transformers as it will not hurt anything. Never use less wattage. The larger the wattage is better if you’re not sure.

LRA-DRV1000 Safeguard Supply Wireless Strobe Driveway Alarm Kit w/ 1000 ft. RangeThe LRA-DR1000 is a long range wireless driveway monitoring kit that consists of two pieces, the LRA-DSTX (sensor/transmitter) and the LRA-DCRX (receiver).

The transmitter has a passive infrared (PIR) sensor that will detect a combination of motion and heat and when triggered, will send a wireless signal up to 1,000 ft. to the receiver.

For programming, we have a video that walks you through pairing the driveway alarm transmitter to the receiver.

You can also watch the video here:


The LRA-C1000 is a long range entry alert product designed for businesses, shops, warehouses, and larger homes.

The kit has two components, a transmitter/sensor (LRA-DCTX) and a receiver (LRA-PBTX).  When the sensor is triggered, it transmits a radio signal up to 1,000 ft. to the LRA-PBTX receiver.

PLEASE NOTE:  whenever a manufacturer provides you with a range, in this case, 1,000 ft., it is derived by an algorithm.  Sometimes you get a little more range, but in most cases you get less range because of interference from environmental factors.

What this means to you is that if you need exactly 1,000 ft., or very close to it, you might have to look at another product like the LH-2500 (entry alert kit with a range of 2,500 ft.)  There is also a range extender that works with our long range doorbell/alert products, the LRA-RPX.

This product, the LRA-C1000 has an additional challenge in that it is mounted on the door and the door frame.  In commercial environments that usually means a metal door and or a metal door frame.  This will cut down on the projected range of this product.

If you know you have the product programmed correctly, but it isn't working, try moving the receiver closer to the transmitter.  If it starts working, it is a range issue.  If it is a range issue, there are three things we can do:

  1. Try placing double-sided tape, a cardboard shim, or something that will provide some separation between the transmitter and the metal or concrete on the door frame.
  2. Get the LRA-RPX to extend the range up to an additional 1,000 ft.
  3. Upgrade to the LH-2500 long range doorbell entry alert kit.

If you are having problems programming the LRA-C1000, watch this quick video.


Need help on how to Program a Transmitter to a LRA-DCRX Receiver? The article below and the accompanying video walks you through this process. Please note, the style or look of the LRA-D1000 has changed from the ones in this video and help article, but the functionality and process is exactly the same.

If you are interested in learning more about this LRA-D1000 Wireless Door Chime Kit with Flashing Strobe, Please click here: LRA-D1000 Chime Kit.

Program a Transmitter to a LRA-DCRX Receiver
  • The LRA-DCRX, LRA-DCRXA, and LRA-VPRX each have four zones.
  • Each of these zones can only have one (1) transmitter at at time stored in that zone's memory.
  • It does not matter what Zone you program or pair your transmitter(s) to..they are all the same. The purpose of the zones is to allow you to assign a distinct melody to each zone so that you may determine what sensor triggered the receiver.
  • When trying to pair a transmitter, such as the LRA-DSTX, LRA-DCTX, & the LRA-PBTX, if there is already a transmitter paired to a zone, then you must delete that memory for the zone in order to program the new transmitter to the zone.
  • Even though you may not have intentionally paired a transmitter to a zone, if you are having trouble programming, it's good practice to delete the zone and start over. For more information on deleting a zone from memory, click here.
  • The instructions below illustrated how to pair a push button (LRA-PBTX) to a receiver (LRA-DCRXA). The process for pairing other receivers is similar. For information on pairing the LRA plug in strobe receiver, the LRA-DCRXS, please click here.
  • Once you are in programming mode (step 3 below), the unit will automatically exit programming mode after 10 seconds.
  1. Ensure the receiver has fresh batteries or you are using a plug-in wall transformer to power the unit.
  2. Open the cover of the receiver
LRA D1000 Drawing that shows the volume control knob, melody selector button, and mode selector button.
  1. Press & hold the "Zone selector button" for approximately three (3) seconds until the strobe light flashes, and zone "ID" one (1) starts to blink. Then, stop pressing the Zone selector button.
  2. IMPORTANT: If you want to program or pair a transmitter to Zone ID 1, move to the next step. If you already have a transmitter / sensor programmed to Zone ID 1 and want to pair an additional sensor/ transmitter, push the Zone selector button to scroll to the zone ID you would like to program. Once the Zone ID you want to program the sensor to is blinking, move to the next step.
  3. Press the "Melody selector" button to scroll through the melodies available on this receiver. When you hear the melody you would like to program to that zone, stop pressing the Melody selector button.
  4. Press the button on the push button transmitter
LRA PBTX- Simple ilustration showing finger pushing the button on the push button
  1. If you have additional transmitter / receivers to program, go back to step 4. Otherwise, go to the next step.
  2. Now your transmitter(s) are programmed to the receiver. To exit programming mode, press the Zone selector button to scroll through the Zones. Once you pass Zone ID 4, the unit will automatically exit programming mode.

Video on How to Program a Transmitter to a LRA-DCRX Receiver