Company Info

Privacy Policy

This policy explains what information 1800Doorbell collects, why it is collected, how it is used for orders and support, and what choices customers have regarding marketing, analytics, and account data.

Page update

Updated July 2, 2026

What information we collect

We collect the information needed to operate the storefront, process orders, and provide support. That may include your name, billing and shipping address, email address, phone number, company name, order details, and any information you send when you contact us.

We also collect technical and usage information such as browser type, pages viewed, referring sources, device information, approximate location derived from IP address, and on-site actions like product views, cart activity, and checkout steps.

How we use information

We use collected information to:

process and ship orders, payments, returns, and refunds
provide customer support and product-selection help
maintain account access, order history, and order-status messaging
prevent fraud, abuse, and unauthorized activity
improve product pages, search, navigation, and support content
measure storefront performance and advertising effectiveness
send post-purchase review requests and service follow-up messages

We do not use the phrase “other purposes” to reserve unlimited uses of customer data. If we use customer information, it should fit one of the business purposes listed here or another purpose we clearly disclose before collecting it.

What the checkout privacy notice means

WooCommerce checkout notices sometimes use broad language about using personal data to process an order, support the site experience, and for purposes described in the privacy policy. For 1800Doorbell, that means the specific uses listed in this policy: order processing, payment and fraud checks, shipping, customer service, account/order history, site security, analytics, advertising measurement, and post-purchase review requests.

It does not mean that customer information is freely distributed. Service providers receive only the information needed for their role, such as payment authorization, package delivery, email delivery, hosting, analytics, security, or support operations.

Storefront platforms, analytics, advertising, and review requests

The public 1800Doorbell storefront is a headless storefront hosted by Vercel. Product, content, account, review, and order-support workflows may use Supabase, Pulse, and our WooCommerce/WordPress backend, including the secure checkout and media origin. The secure WooCommerce/WordPress backend is hosted behind Rocket/Cloudflare infrastructure for hosting, caching, security, and traffic protection.

We use Google Tag Manager to manage analytics and marketing tags on the storefront. Those tags may include Google Analytics 4, Google Ads, Google DoubleClick / Google ad services, Meta/Facebook Pixel, and other campaign-measurement tools configured in the tag container. These tools help us understand site traffic, product interest, conversions, remarketing audiences, and campaign performance.

We also use the Pulse platform to support order operations and related post-purchase workflows, including review request emails or messages after a completed purchase. Those requests are intended to collect genuine feedback about the buying and product experience.

Sharing information

We share information only as needed to run the business and fulfill customer requests. That may include payment processors, shipping carriers, fraud-prevention services, analytics providers, email delivery vendors, review-request tools, and service providers that support the storefront or order-management systems, including Vercel, Supabase, Pulse, WooCommerce/WordPress, Rocket/Cloudflare, Google, Meta, and similar infrastructure or measurement providers where enabled.

These vendors are not allowed to use customer information for unrelated purposes on our behalf. We keep the list practical and limited to services that help us operate the storefront, complete orders, protect the site, communicate with customers, and measure whether the site and advertising are working.

We do not sell customer personal information for money. Some advertising cookies we use for Google Ads remarketing may count as “sharing” personal information for cross-context behavioral advertising under California law (CPRA). You can opt out of this sharing at any time by turning on a Global Privacy Control (GPC) signal in your browser, which we detect and honor automatically, or by emailing info@1800doorbell.com.

Accounts, deletion requests, and retention

Account and order information is kept for operational, accounting, fraud-prevention, warranty, and support purposes for as long as reasonably necessary.

If you want your storefront account deleted, email info@1800doorbell.com. We may need to retain certain records where required for legal, tax, accounting, fraud-prevention, or unresolved transaction reasons.

Your choices

Use browser settings to manage cookies and tracking controls.
Turn on Global Privacy Control (GPC) in your browser to opt out of advertising-related “sharing.” We detect and honor GPC signals automatically.
Opt out of marketing emails through the unsubscribe link when available.
Contact us to correct account or order-contact information.
Email info@1800doorbell.com for account-deletion requests or privacy questions.

Contact 1800Doorbell

Questions about a policy or order detail?

If you need help with a return, shipping issue, accessibility request, or privacy question, contact our team and we will point you to the right person.