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800-366-7235
Since 1998

4.9
4,203 published reviews

Customer reviews

Read what customers say about the systems they bought.

Search by product name, SKU, or keyword to quickly find real feedback on wireless doorbells, driveway alarms, entry alerts, and visual alert systems.

4,203 reviews

Showing all published reviews — page 37 of 43

Peter M.
September 30, 2018

This is an excellent product with one exception, the range from the doorbell button to the bell and strobe light is limited and can be weak depending on the material you are mounting the button. When mounted on the aluminum frame of a storm door the as not enough strength in the signal to ring the bell less than twenty five feet away. Button must be mounted on wood or vinyl siding.

Stephen H.
September 28, 2018

I'm an old schooler that remembers the phone company advertising "Let your fingers do the walking." The more things change, the more things stay the same. I went to four different places looking for the same style door bell button I wanted to replace, because the finish had worn off. None of the Depot type stores had that style or even close. It dawned on me to look on the net, I found the buttons I needed at 1800Doorbell in five minutes, ordered them, received quickly. Installed them and am very happy with the quality and the very reasonable price. Couldn't ask for a better experience from 1800Doorbell. They are A-1 in my book. Thanks, Steve, Crest Hill, Illinois

Lourdes H.
September 24, 2018

We have a mentally handicapped child who tends to roam. We placed this door chime by his bedroom door. If he leaves his room, we know immediately. This works perfectly for our needs. It was, however, a little to program the sound.

Laurie D.
September 24, 2018

Costumer Service was great. Our initial order needed a replacement doorbell. This shipment was that replacement. The whole process was very easy and again Shawn at costumer service was very helpful and efficient! Thank you

Vita
September 22, 2018

I had to replace the doorbell buttons for my Carlon 3250 wireless door bell. Customer service was fantastic and the doorbell buttons function well!! I am not crazy about the chime selection, but the two simple chimes are fine and what I wanted. Thank you for being such a reliable company!!

Vita
September 20, 2018

My first buttons were faulty and the company immediately shipped me two more which work perfectly. It's easy to install and the chime loudness is adequate though it could be louder. I would love an ornate button, but I was told that wireless buttons can not send a signal if they are made of metals. So the button does the job and is attractively plain. The customer service at 1800Doorbell is absolutely wonderful and amazingly cheerful and helpful. thank you!

We ordered this for our warehouse. We have office walls and racks, etc. in our 50,000 sq ft warehouse. We have had no issues with the signals going from outside our back door to a receiver by the front of the building. I had one small issue when I was first setting up a receiver (operator error) and was easily and politely helped by the customer service team! I highly recommend this product.

Greg C.
September 15, 2018

1800 doorbell representatives were very knowledgeable and extremely helpful. I recently installed the Chime and it is absolutely fantastic. I will recommend 1800 doorbell to anyone who is looking to install a new doorbell and/or chime.. Thank you again!

Gary S.
September 15, 2018

I just hope it lasts being on the south side of the house in the sun. Our last one was a cheap plastic button didn't last one year. So the proof will in to see if it at least lasts 5 or more years. I never had to replace the one on my old house.

Laurie D.
September 10, 2018

It is a little early to place the review. We received the door chime with 2 doorbells. One did not work. Customer Service was very nice and is suppose to be mailing me out another doorbell. So that was all excellent. There just has not been enough time to have received it yet. So for now everything is good!

DD
September 5, 2018

I live in a 3-level town home and for some strange reason, the developer didn't include doorbells on the units. Although I have an open floor plan, I wasn't sure if this unit would work given the specs, but I decided to give it a try and it functions perfectly. With the help of the awesome customer service rep, I paired the doorbell with two of the plug-in chime units. I used a 3M Command strip to attach the doorbell to the door. I put one chime unit on the main level and one upstairs in the bedroom and I can hear the doorbell in every room. I had searched another popular site for doorbells and they were all too large and clunky. I have a narrow space on the door frame and this one is slim enough to fit - and doesn't detract from the look of the home. Very happy and wouldn't hesitate to order from them again and would recommend to others.

Scott
September 1, 2018

We ordered this for our store because the old one stopped working all the time, it also had a delay when it did work. This one however is fantastic! It "chimes" as soon as the door is opened. The sound is loud enough that we can hear it over drills and other shop tools. Set up was easy and quick. The flashing light is nice as well but we always hear the chime. Well worth the money!

Customer review

Vanya S.
August 28, 2018

After a brief mixup on ordering the brass version (website bug fixed & pre-paid exchange of the copper one completed), I love this upgrade to my old, regular, broken doorbell. Excellent customer service, as well.

Mauricio J.
August 25, 2018

This is a good way to add automated motion sensing capabilities to your driveway lights. But, the material that is made with has to be installed carefully as kind of fragile. Treat it extra gently when installing. Any rough or careless handling could break it.

Timothy R.
August 25, 2018

I looked for some time to find an attractive doorbell that was compatible with the flat surface of our new dutch lap siding. No local store had anything close that was attractive. This is very attractive, fits perfectly, and works well. I replaced the mounting screws with stainless sheet metal screws that have full thread, since it is directly attached to the siding. The wood screws that come with had a smooth portion that would not have gripped. Not an issue at all.

John C.
August 16, 2018

Purchase and receipt of shipment fine. Installed buttons and they look and work fine. Time will tell about their durability. (I searched for these to replace the cheap thin metal and poor quality plastic buttons available at the blue and at the orange big boxes).

Dawn B.
August 10, 2018

This order was a replacement for a doorbell purchased back in 2007 from a local hardware store. They no longer carry this brand of doorbell. Very happy to find we could still purchase the same brand and model. Also, my mother was happy with the additional tunes it plays. Is this a good purchase.....YES!

Rhonda M.
August 8, 2018

I needed a doorbell with a specific distance for the mounting screws. Your customer service rep was fantastic. She answered me emails within an hour with accurate measurements. Fortunately your company had the exact model I needed. It arrived early, works and looks great. Your rep is an asset to 1800 Doorbell. Thanks

Jamie V.
August 5, 2018

We purchased a sensor and it was reaching where we needed it to for a good while then just stopped reaching. We changed the batteries out and tried moving it and it would work close range but still not where we had it before. I called the company and they were so kind and helpful. They offered to send us another sensor at not charge in the hopes that it would work. Unfortunately it still does not reach where we need it and that's because we placed it close enough to where it wouldn't go over the distance claimed on the item. The gate sensor is very good however just does not reach quite as far as we need it to. We will still be using this one just not where we were before. We are now using it in the front of our facility and have purchased another one for the back with a further reaching distance of 2500ft instead of the 1500ft. I am grateful to the company for all their help and will still be using their product.

Rob
August 2, 2018

We have a warehouse 300 feet from the receiving dock. There is no way you are going to hear the regular door chime that we purchased so the portable alarm is the way to go. It works great for the times receiving is in the warehouse!

Tom E.
August 2, 2018

I wasn't sure what would work for my store. so i called and it was hard for me to explain, so i emailed them pictures of the store layout and was told the product that would be the right fit for my needs. It was a good price and i got it fast. i just used a 2 side Velcro to attach the sensor to the ceiling and it works perfect. i just wished i figured out how to change the sound because the way the instructions say don't work for some reason.

Nadine S.
July 29, 2018

When I ordered my doorbell buttons, they sent the wrong color. I immediately emailed the contact and received a very quick response. They sent out the correct color buttons on the next business day. I couldn’t have been more satisfied! We are very pleased with the product! Thank you!

Cecilia G.
July 29, 2018

We used this to announce customers in a c-store walk in cooler area and restaurant back kitchen. This gave our cashiers the ability to stock the drink cooler during shift hours in addition to the end of the shift. They are alerted a customer entered the store. The volume control, various settings and simple installation is awesome awesome!!!! We all love it, more efficient labor utilized. Also the cook combines the alert with their monitor to watch for customers, lots of equipment noise in a kitchen. . Great product! I bought 3 receivers.

Russell C.
July 6, 2018

So far everything is as I was told it would be. We put the receiver in our sound control booth at the rear of the church. We pressed the button from various locations and it connected every time. I do not expect any problems when everything is in final position. This will make it possible to know when someone with a handicap is entering building that needs assistance.

Dawn A.
June 25, 2018

When we purchased our home, a similar doorbell was in place. After 15 years in the direct Florida sun, it began to look a bit tarnished. This doorbell is even cuter! Can't wait to install it. My order arrived quickly and was packaged securely. I love the wide selection at 1800doorbell.com.

Customer review

Gregg R.
June 5, 2018

Worked perfectly right out of the box. Simple instal and works great. Absolutely first rate.

Debbie R.
May 30, 2018

Works beautifully, and looks awesome. Fast delivery, was but a bit pricey to ship up here to Canada. But the door bell was worth the shipping cost. Easy installation and adds a nice look to the outside of our entry.

ONOFRIO F.
May 28, 2018

I received 2 bronze push buttons that did NOT say LED or LIGHTED on the packaging. My first thought was I received the wrong item. I called the vendor and questioned. The lady checked with her supplier and said that "it is a LIGHTED-LED pushbutton." I thanked her but, I was still doubtful. I took one of the pushbuttons apart and sure enough, there WAS a pinhead size LED soldered inside the backplate of the pushbutton. The inside has 2 very sturdy spring-type contacts which allow the button to be pushed at the top or bottom for a positive contact. Bottom line, the BS6-BZ lighted LED push button works as advertised and is of high quality.

Ok, some of the zone setup is a tiny bit confusing, but once you just keep going over the steps it's really a simple thing. So yeah I'm giving this full stars due to the following: Product performance - The range is incredible, even through the concrete wall of the warehouse and all of the racking, we can still reach the receiver easily. And if you're doing line of sight, I literally lost sight of the strobe, before I could lose signal. Ease of setup - There are some steps that seemed a bit unclear, but anyone that is mildly geeky, will figure it out, so give it to your biggest geek you know and they'll have it working inside of 20 minutes. Support staff - I had about 4-5 email exchanges before deciding on which items to include in my purchase. The support/sales persons I communicated with answered all of my questions and ensured I knew exactly what to get without me guessing and possibly purchasing incorrectly. Would definitely recommend this product and company to anyone looking to find a solution in this arena.

Purchased for a large distribution facility to let employees know when drivers have entered the cage for shipping/pickup. Tried off the shelf solution from big box stores with high hopes but higher failures! Purchased this unit after I saw one in use at another building and installed it the same day it arrived. The button is placed about 300' from the receiver, and we haven't missed a driver yet! Works as advertised. We are not signaling thru concrete, but there are many obstacles, such as machinery and racking that have not been an issue with this system. couldn't be happier.

R H.
May 8, 2018

Works great. Thanks for offering faster shipping also. This is the exact same item that my cousin needed and had for over 10 years. I see other items of interest on your website, so i'm sure i'll be shopping again soon with you.

Customer review

Briston F.
April 27, 2018

This is my second Plug-In Door Chime Extender. I purchased an identical item from the same company about a year ago. It works so well that I decided to purchase another one for a family member. It also installs easily in a few minutes! I prefer the plug-in receiver because there is no worry about changing batteries. 1-800 Door Bell is a customer friendly company. They shipped the product the same day so I received it in a couple of days and installed it immediately. I would definitely recommend this product without any reservations. 5-Star Rating!