Mr. Foster, First, I hate you had a bad experience with this product AND our company. You are the first person to ever say this about the product you purchased (specific comments in your first negative review we chose not to post). Regarding our customer service, you DID NOT reach out to 1800doorbell customer service until after your first negative review (which was not something we will post on our website). Second, we really try hard here to make our customers happy. You did not call to troubleshoot the product nor did you call the manufacturer. If you would have done either of these things 1) you would have received a replacement or a refund 2) you would see our customer service is good. We always do our best to put the customer first. However, in your case, your initial review was not posted because it was mean-spirited, unfounded, and would not help any consumer who was looking to purchase this product.
Customer reviews
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4,203 reviews
Showing all published reviews — page 38 of 43
I've had one of these for about 15 years and loved it. So when it recently failed to ring, I looked around at my options. Nothing beats this item for my needs. No batteries to change, little effort to install it, and it simply works! But please pass on to the manufacturer that even on loud, the ringing is too quiet. Definitely quieter than my old unit.
Excellent product. We used velcro to mount it to the metal grid of a drop ceiling above the doorway entrance to our Frame Shop. Easy to set up. Although the directions are not explicit we figured it out. Works very well. We like the plain ding-dong tone. Threw away two systems that worked a short time. Both offered a multitude of long annoying sounds and songs. Worth the cost.
Customer review
Hi Henry. Thanks for the feedback. You are correct, your sensor is a Passive Infrared Sensor and it is going pick up any movement heat.
Customer review
I purchased and installed this driveway alarm a few days ago. The distance from alarm sensor to receiver in my house is about 160 feet. So far it has worked just as advertised. The only issue that should be considered is that this sensor is optical, so it alarms for vehicles and pedestrians. My old system (which died) was magnetically activated, so it detected only vehicles. So now when I open the gate, drive out, walk back to close the gate, and return to my car, the alarm goes off 3 times. That's not a flaw, just the way it works. Now it also alarms when I walk up to pick up the mail. Nevertheless, I really like the alarm and it seems completely reliable.
I purchased this doorbell along with Antique Hand-Carved, Hand-Painted Shabby Chic Design in Cream. I received both items in a timely manner and 1800doorbell.com was very professionally and attentive in handling my order and any questions that I had. The Electrician installed the doorbell last week, flawlessly, and we are very pleased with the Chime and the doorbell. The chime is a beautiful piece that blends in with any furniture quite nicely. The doorbell is awesome and the LED lighting is very bright and modern compared to the normal doorbells. We had not replaced our doorbell in 16 years, and believe me, this was well worth it!!
Customer review
This is an outstanding product I would recommend to any business
I ordered this doorbell in Black - I have black hardware on my front door. Have been searching for a larger plate doorbell and this is perfect. The electrician will be installing it next week -- can't wait to see it installed. I held it up over my old skinny one - and this one definitely makes a statement !!!! Very pleased with the quality of it -- and the service the company provided.
This is an excellent extender , I have found it very useful so much in fact that my neibhour heard heard me talking about it and he was so impressed he is now going to order one also.
This was exactly what i needed. The door to my office is around the corner from my desk. Since i couldn't see when people entered, They scared the crap of me all the time. This doorbell was easy to setup and install. No wires, just add a 9 volt and put two screws in. Took less than 5 minutes. Now i know when someone comes in right away. I did turn the volume down on it, just enough so i can hear it but it doesn't get annoying.
This receiver is identical to the one which comes in the LRA D1000 set which we purchased recently. We bought a second receiver in order to be sure we had coverage throughout our large house. We had 3 receivers with our previous wireless doorbell, but the volume control with 90 dB capability on these receivers made a 3rd receiver unnecessary. This receiver was very easy to sync with the doorbell included in our LRA D1000 set, and everything works beautifully. We couldn't be more pleased.
One of the receivers for our previous wireless doorbell failed recently. We discovered that the manufacturer had stopped making that doorbell system. Meanwhile, our daughter and her family live in a different house on the same 8-1/2 acre property, but we use the same driveway and entry gate. When we bought our previous wireless doorbell quite a few years ago, the longest range unit we could find would not reach from our entry gate to my daughter's place. Hence, she had been living without a doorbell for many years. We were delighted to find this wireless doorbell with a nominal 1000-foot range. We bought one to replace our doorbell and a second one for our daughter's place. Originally, we had been concerned about potential interference between the two doorbell buttons (transmitters) mounted side-by-side at our entry gate. However, the helpful folks at 1800Doorbell assured us that would not be a problem... and they proved correct. These doorbells were easy to set up (i.e., to sync each transmitter button with its respective receivers), and are working well in both houses. The selection of 18 different ring tones and the volume controls on the receivers also are nice touches. The volume control ranges from silent to a LOUD 90 dB, giving the user plenty of flexibility. Although we decided NOT to add other accessories (such as a driveway alarm or door/window alarms) at this time, we were impressed by the versatility and expandability of these systems. I also would like to commend the people at 1800Doorbell.com. Before placing our order, I telephoned them to ask a number of questions... and found them to be very knowledgeable, helpful, and friendly. Both my wife and I, and our daughter and her family, are totally satisfied and very pleased with our new doorbells.
I had been looking for a product like this for a long time. I needed a longer distance, portable receiver that would not make an audible alarm and this fit the bill perfectly. Kudos to the 1800 Doorbell CSR who helped me pick out the right product, works great!
Great product, I recommend to anyone who wants or needs a wireless doorbell. Shipping was super fast also, and you can't beat the fact this one even has a night light which is very helpful depending on where you install the receiver. Thx 1800DOORBELL.
Great product, I recommend to anyone who wants or needs a wireless doorbell. Shipping was super fast also, and you can't beat the fact this one even has a night light which is very helpful depending on where you install the receiver. Thx 1800DOORBELL.
Customer review
Great product. Have owned for 9 years and never had a problem. Original transmitter is mounted about 1100 feet away and goes off at least 95% of the time. Just ordered and installed second transmitter closer to the house just to pick up when the other one does miss.
We are using this at our church for security reasons. We bought 3 receivers and 1 button so to be placed in various locations in our facility. With almost no effort we had the button programmed to the three receivers and it is working perfectly. We are pleased.
Perfect! Received the order fast and it is great quality
Works exactly as expected. I use it to monior the door in the waiting room of a medical office for when the secretary is out. The sensor aims at the upper part of the door and therefore only chimes when the door is opened. Does not repeatedly chime if someone walks hear the door. Easy to hook up.
THanks for your kind words, but more important, I am glad to hear you are happy with your product! Please call or email us with any issues! :)
Excellent product. We moved into a new home and the doorbell was very difficult to hear other than in the front room where the bell was located. We ordered your product and were amazed at the difference. It was very easy to install...took 15 minutes! We put the receiver in a staircase and now we can hear it throughout the entire house, even on the medium setting. We highly recommend this product and the speedy service and delivery.
Great service!!! It shipped within an hour of ordering and they upgraded the shipping. The product worked perfectly
I love the item it's so easy to turn the Christmas tree lights on and off and I think the service that I experience through 1800 doorbell was impeccable and I would do business with them again
Customer review
I bought the brass pineapple doorbell. It is well made and we installed it immediately! It is lovely and makes a welcomed addition to our entry. The only criticism I have is that the screws are soft and flat tip screws so we scratched the brass surface trying to get them in tight. Other than that, it's perfect!
We are in an office and needed a chime to alert us if the receptionist was not at her desk. We had maintenance use double sided tape and they fixed it to a ceiling panel close to the door, The chime receiver plugs in to any wall socket, we wanted something very simple and that is what we got. Very good customer service.
"Set it to Ding-Dong"... words I never thought I would hear my husband say to me! LOL! This extender is great - easy to install and does exactly what it is supposed to do. The original doorbell rang in the guest bedroom end of the house, and wasn't audible in the kitchen or living areas. Added the extender, and problem resolved. We are Adding two at Mom's for Christmas!
We were looking for a "special needs" button. We have a wrought iron fenced court yard, which stops people well before they get to the door of the house at a dead bolted gate. Though a standard push button was located on the wall of the house, by the gate...many visitors claimed they did not see the button. I called the help line and asked for the "largest-lit button." The rep suggested this one which turns out to be roughly the size of an interior light switch. The light is no larger than a standard push button, but it stands out about an inch or inch &1/2 from the wall. Both the size of about 3X5 and then the dimension of the actual button being situated on the rounded ball, makes the light stand out a lot more than a traditional lighted button. I wasn't crazy about the look of it in the picture. We picked the antique bronze, and were happily surprised that it was much better looking in real life. The 3 dimensional view is much better looking than I thought it would be. It was easy to install by following simple instructions. We are really pleased and also thankful for the help of the customer service rep, who directed us to this particular push button. We are very happy with its size and quality. It shows from a greater distance, and UPS used it just last night to alert us of a package delivery (they often don't ring the bell claiming they didn't see it)...apparently now they can see it!
With the help of customer service rep. we picked this to make our old door bell easier to hear on our back porch and in our bedroom. It came quickly and though easy to install, we once again had to rely on company rep. to help assure us how to do it. Once we were sure what we were doing this hooks up in just a minute or two. It greatly increase the sound where we need it. I was surprised to discover that it was set on "Westminster" chime, & though it had other choices, this was the sound that my parents' grandfather clock made when I was a child. That was a surprise bonus in the chime choices. Already we heard the chime when we were on out back porch and it alerted us to a UPS package that was dropped on our front porch. In this day of package thefts, it was an expensive item and it was after dark outside, so we feel it saved us from leaving a package out all night, which would have been ample time for someone to steal it. We're happy with the purchase, now we just need some visitors!
Very easy to set-up, Works like a charm. I needed an entry chime system that had one sensor but two chime modules and this system was the answer. I bought this kit and added a chime module and it works really well, my second chime module is located about 60 feet away from the sensor and is behind a wall in a back room and still chimes every time.
Hi Jim, Thanks for the kind words and we are happy to know everything is working as described! Thanks again, 1800doorbell
I was amazed I found the same wireless button that I had. I was further amazed that the replacement button worked right out of the box. 1800 Doorbell is great!
Thank you for the kind words! We appreciate it.
Thank you so much for the speedy service!! I found it so easy to program and install. It certainly does the job. My only complaint is that we didn't find it sooner. it has already proved to be a wonderful addition to my sister's home.
Works as advertised. Happy customer!
Customer review
Works great . Both receivers are plenty loud . Range of the transmitter is fantastic . Longest run is about 200 ft through 2 brick block walls and lots of steel parts shelves. What we really like is the system is expandable. Just keep adding receivers. Parts people love it over the school bell it replaces.
The doorbell is well made and works as expected. I had to drill new holes as this doorbell was taller than my previous one. Really looks great. 1800 Doorbell delivered as promised.
Finally a lighted doorbell that is the correct voltage for a higher transformer. Shipping is quick, installation a breeze and product lights and rings the doorbell!
Good product for the store entryway. Not thrilled with many of the 18 choices but the standard ding-dong works just great. Easy to install and adjust for our environment.
Hi Ray, Thanks for the kind works and we are glad you like the product. Please do not hesitate if you need any assistance! Thank you, Jason
Had this system for some time and it is reliable. The sound is quality, the range is very good. With adjustable volume and many sounds to select, plus a very reasonable price, I am a satisfied customer.
I agree with the other comments; it works very well and was simple to install. We wanted it for the patio. The outdoor unit is described as “outdoor rated” and “water resistant,” but I think we’ll just bring it outside with us when we sit on the patio (three or four times a week May-September). It would mount on a wall outside via screws if desired; there are slots in the rear. If I were to do that I’d probably also attach a short sheet of flexible rubber or plastic a couple of inches above it, overhanging the front to shed rain. And the unit could easily be popped off the mounting screws when rain is forecast, and during the off-season. Re the comments about loudness, there's a volume control on the back. Mine was set on High when it arrived; I eventually moved it to Low.
Very stylish design at a reasonable price. Installation was quick and easy. Very pleasing doorbell chime. Customer service was superb! Supplier delivered as promised. Product was provided in original OEM container. No quality concerns or issues. I highly recommend 1800DOORBELL.COM for your next doorbell purchase.
Hi Steve, We appreciate the kinds words, but more importantly, glad you liked your doorbell and our customer service. Please do not hesitate to call or email us with any questions!
I have to tell you, all I wanted was a 2-door wired "ding dong" doorbell. And I wanted one with a real bell, not some electronic noise. That is pretty tough to find now. These guys had this one....not too expensive, not too fancy, just ding dong. Perfect. I received and installed it and it worked great. After about 5 months, however, it started to buzz a bit. I called the company, and they sent me another one, no questions asked. It works great and I bet it will continue to do that. The amazing thing is the company. No hassle, no problem, just great service. I am very impressed with this company and will send whoever I can to them. AND, I will be back for a driveway alarm. Thanks, folks. Oh, the doorbell? I give it a 5, too. All products experience some infant mortality. You can't blame the company for that. Thank you, again.
Hi Bob, We do our best to get products out in a timely manner and offer great customer service. Please let us know if you need anything!
Hi Steve, I am glad you liked the product. Yes, sometimes people are able to hide the extender inside their door chime cabinet. Wish you could have, but I am glad to hear you are Okay with that.
Hi Rick, Glad you liked the product. Please let us know if we can be of assistance!
Hi, please give us a call (if you haven't already). We will send a replacement out to you!
Looks pretty good. Unfortunately, one of the brass doorbells that came with it didn't seem to work so we used one brass for the front and the white one for the back.
Very easy to install. Plenty loud. 6 different sounds. Portable. I have mine 75 feet from the main door bell. Works great.
Purchased the extender as we discovered that we could not hear the doorbell when we were on our balcony with the glass slider doors closed. Installation of the product was very easy, instructions were clear and the product functioned as described. Good volume and very clear sound. We are pleased with this purchase. The only issue during installation was that there was insufficient room within the doorbell housing to hide the transmitter unit. This of course is not the responsibility of the extender but it did require some creative modification of the housing. I suppose that with a different housing, room would not have been an issue.
Works great, price was right and shipping was fast. I'm happy Bob S
Customer review
I am a therapist who does not have a receptionist. So I purchased this wireless doorbell so that my clients can alert me when they arrive. I placed the receiver in mute mode to turn off the chimes so only the light flashes. It has simplified my life so I don't have to walk down the hall to the wait room until my clients arrive. I ordered my kit on Friday and received it Monday. My "receptionist" was working for me within minutes.
We are sorry you aren't happy with your purchase. This product works great in small to medium sized areas 1,000sqft to 2,0000 sqft max. As we stated in the description, it does have a "gentle tone" which is great in some situations, but not all. We would be more than happy to exchange this product with something that's louder..just let us know.
After talking to a service technician and explaining my needs, I purchased the DA50L-A and received it in just days. I put the batteries in and used the two screws to mount and it is in use, just that easy. I
One of the best door alert systems around for the price. We bought one 10 year ago and it still works
1800doorbell's Business Grade Wireless Expandable Entry Alert Kit and an additional DA50L-A receiver is a God Send! I ordered these products based upon my friend's requirements who owns a bakery. Along with 1800doorbell customer service, they steered me to this product which is a perfect match for her bakery front entrance door area. The product works as described, even with the addition of a second receiver, it was shipped on time and in perfect condition and was already programmed for the basic parameters so, it worked out of the box after, of course, installing batteries in the transmitter and plugging the receiver(s) into AC power. And by the way, the radio range is quite amble for a typical small business building. No failures where ever we set the receiver units. So, now after several weeks of operation, the footprint of the IR beam is perfect without any falsing, so, thank you 1800doorbell for an outstanding, reliable and a perfect match to the her bakery's customer front door walkway foot print. Sincerely, Ron - Wisconsin
Customer review
Love this doorbell! It is so pretty and the light glowing around the button makes it look even better. The design is 3D and is not just on the surfce. It is a great size and fits over our old spot perfectly. Just to fun and pretty
Arrived very quickly, was super easy to install, and works like a dream! Very pleased with the product.
Customer review
Love the brush nickel pineapple doorbell with the LED lighted button! Heavy, well made, not flimsy with excellent detailing. Really appreciate the quality of the product. Super fast shipping too. Highly recommend the doorbell and the seller.
Thank you 1800DOORBELL!!! My 86 yr. old mother is, let's face it. Deaf! Since Dec, 2016, she has had 2 strokes, which has effected her mobility. One day I went by her home to check on her and she did not hear the doorbell (I am not sure the old bell was working properly, the home is over 40 yrs. old), so I decided she needed a lighted doorbell. Because I live in St. Augustine, FL and our city has the Florida School for the Deaf and Blind, I am very aware of the problems the deaf encounter whether from birth or age. Your website was easy to use! I placed the order and received the doorbell in less than 1 week. My brother has installed it and my Mom loves it. I am thinking about another light for the area near her bedroom and office and if I do you will be the store I turn to for that purchase. If you need quality products, easy ordering and great prices, call 1800DOORBELL. You will not go wrong with this great company.
Customer review
We needed a good wireless door bell for our sporting goods store. We shopped around until we came across this Long Range Entrance Alert Kit. We hooked it up and it has been working perfectly. This is exactly what we were looking for and are very happy with the kit.
We have 2 driveways and purchased 2 transmitters , 1 for each driveway. They work very nice with different chimes for each one. this is our 2nd set , the first one lasted about 8 years and was not dependable any more. these are much better and work great.
Easy installation, works great! Thank you!
Easy installation, works great!
Easy to install. Works great. Maintenance free. No batteries or electricity required. Affordable pricing. We use this item on the customer entrance doors at a lot of our facilities.
Looks much better than the cheap plastic device originally installed, and matches other nearby decor. The lighted button is a nice touch. Works fine.
We absolutely love the shopkeeper bells. They add a bit of olde Victorian class to our shop. I smile every time the door opens and the bells ring.
Hi Kerry, We apologize for the discrepancy and the inconvenience this has caused you. Would you like us to refund your money? Thank you, 1800Doorbell Customer Service
Customer review
Took my husband a while to figure it out as directions weren't very clear. He has it in his wood shop. Needs to be louder and brighter because if he isn't facing the strobe, he doesn't see it.
Couldn't have been easier to install, a ladder, small screw driver, two screws and plug in the chime where you want to hear it. I needed mine in the garage - the next day I hear the bell chime. PS, I got bad hearing and it did the job for me. One satisfied customer.
Customer review
Product works great for a large office building. Installation was relatively easy. The chimes have adjustable volume. You can hear the chimes from a long ways away. We used the doorbell and door chime feature with the two receivers. Overall we are very pleased with the product.
Good product. Works as advertised.
Customer review
Without a doubt this is the best driveway alarm on the market. Wish I would have found this unit sooner before wasting my money on less expensive units. Just one problem, the transmitter bracket which is made out of a VERY thin aluminum will create problems when snow plowing. The bracket is too weak to keep the transmitter stationary when snow hits it.
Easy to install and works great!
Excellent product, superb service
Customer review
We installed this system for two separate entries and they wring correspondingly in two separate locations. Both at least 100 feet away and through several walls. Works great. No complaints. I would buy it again.
Customer review
We bought this strobe light to use with the long range wireless door alert kit, and it works great! It's the perfect solution as it can sometimes be very loud in our warehouse, so even if we don't hear the receiver chime we can still see the strobe light and know that a customer has come in. It doesn't flash obnoxiously, which is great; just two quick flashes and that's it. Would recommend this item to anyone looking for a similar setup.
I have used this doorbell button before and they are not readily available in local Hardware or Lumber yards.rnThey are the only ones that will stand up to our friends the Woodpeckers. The metal face cap holds up much rnlonger than the plastic version which they destroy in a few days. The last one I installed lasted 3 years with rnthe metal face. Now if I could only un-train the Woodpeckers from ringing the bell every night, that would be rngood !!!!!
Customer review
The fit and finish of the brass pineapple doorbell exceeds my expectations. I would highly recommend 1800 doorbell customer service. Great folks to work with.
We have had our devices installed for several days now. We are pleased with their function and the fact that the operate without batteries or electricity. Plus they were easy to install.
The cover for the doorbell chime will not sit flat on the wall . It doesn't look good. the single ding for the back door has a long ding sound before it stops . It's not worth the money that it costs . I trying to get a refund . It was told to me by someone at doorbell.com they only sell the product .
Product is easy to install and has a couple options for sounds which are short and sweet, perfect for a shop front or office entryway. Only downfall is that it picks up on the movement of the door when it closes so it makes a noise when somebody enters and also when the door shuts automatically behind the person (they are already far past the sensor at this point so it's definitely picking up the door movement not the person) overall a great product, does the trick!
Excellent service
We live in a new home that is a single story built in the shape of a U, and the only place we could hear our doorbell was in the entry hall under the doorbell itself. We bought a doorbell extender with the add-on door chime, and we liked it so well we bought two more add-on wireless chimes. They work beautifully and we can now hear the doorbell in any room in our home. We highly recommend this product.
We live in a new home that is a single story built in the shape of a U, and the only place we could hear our doorbell was in the entry hall under the doorbell itself. We bought a doorbell extender with the add-on door chime, and we liked it so well we bought two more add-on wireless chimes. They work beautifully and we can now hear the doorbell in any room in our home. We highly recommend this product.
First off, the doorbell chime for my 1928 Brick Bungalow renovation looks at home, sounds great, and was integrated with my original 1925 mailbox/doorbell buzzer. Most important, the customer service I received with 1800Doorbell was beyond expectations! Thank you for such a great product and even more so for making this so easy!
I absolutely LOVE my new doorbell!! It is attractive and sounds beautiful. I can hear it in all of the rooms on my main floor. In addition, shipping was reasonable and it arrived one day after ordering! Thank you for a quality product!
Customer review
Works like a champ not only as a door alarm but as. A door bell. Good reception from far distance and thru brick walls. O.k.
Beautiful addition to my front door. So unique, unlike the standard push button doorbell. The product card said "Push Button" so I was puzzled as to how it was going to work since nothing could be pushed. Just a touch is all that is needed. Wonderful.
Works great. Plug and play operation.
It works great doesn't have to have electricity and the tone is loud so a person hear it in another room
Customer review
Great product and customer service
Customer review
Very nicely made. Finish is perfect and its a whimsical addition to the entry. Thumbs up
Cool product. Good price. Excellent delivery speed. Thank you.
Product works fine so far and I am happy with this doorbell.
The lady on the phone was very helpful. I only needed the wireless button for the original doorbell for our church. I would have been lost without her advice.
good price, arrived promptly, worked as described
Had to replace my first wireless button after about 30 years. Best doorbell system ever. One for front and another for rear, and you can change the tunes by the press of a button. At my Home there will never be another type.
I have not used it as of yet.
