I've been through multiple buttons for this doorbell and while the plug-in doorbell unit is very good, our harsh Arizona climate is hard on the buttons. They last a year or two and then I need to replace them. I've search for something better without success. If you live someplace where the summer temps stay under 115, you may have a better experience.

very pleased with customer sevice help with getting the correct door bell.and the prompt service getting the new doorbell.

FANTASTIC SERVICE----VERY HAPPY the way they responded to my requests---TOP NOTCH COMPANY !!!

I bought two of these to replace two previous ones that had died, but don't be too critical of them since the button takes burning Arizona sunshine most of the day. I thought about replacing the entire doorbell, but I couldn't find one that had the loud ring and flashing strobe (for a noisy factory) that these triggered.

Although not an OEM product, this item arrived as advertised & was pre programmed to work with my unit. Easy to install, worked perfectly. rnI would definitely recommend this company as being reliable & safe.