Skip to main content
800-366-7235
Since 1998

TXRX2000A receiver clicking when plugged in: who to call

A TXRX2000A receiver that clicks when plugged in, in any outlet or room, needs the manufacturer. Rodann Electronics makes it: 1-800-366-7010.

Updated: November 5, 2026Original publish date: November 5, 2026
TXRX2000A receiver clicking when plugged in: who to call

If your TXRX2000A receiver keeps clicking when plugged in, and it does the same thing in another outlet in another room, call the manufacturer. Rodann Electronics makes it and can troubleshoot it: 1-800-366-7010 (Pacific time).

What customers are describing

The customers who wrote to us followed the setup steps exactly and everything looked right. The receiver still made a clicking sound that sounded like interference whenever it was plugged in. Moving it to a different plug and a different room changed nothing.

That detail matters. If the noise followed the outlet or the room, you would suspect something nearby. Since it follows the receiver, the useful next step is a conversation with the people who built it.

Why we send you to Rodann

Rodann manufactures the TXRX2000A, the transmitter and receiver pair sold with the DI2000S-AG Driveway Informer system. They know how the unit is meant to behave and can tell you whether the clicking is normal, a setting, or a fault. We do not have a published fix for this symptom, so we are not going to guess at one.

Before you call

A few details will make the call quicker. None of this is a required step; it just saves time.

  • The model on the unit and the date you ordered it.
  • When the clicking happens: constantly, at intervals, or only when the transmitter triggers.
  • That you tried a second outlet and a second room, and the result was the same.
  • Whether the clicking continues with the transmitter powered off or removed.

Having the unit plugged in and near the phone lets them listen to your description while you check it.

If you are also chasing signal problems rather than noise, our notes on avoiding interference with a neighbor's system explain how nearby devices can affect wireless chimes. For general setup guidance, product user manuals are collected in one place.

If you cannot reach them

If you cannot get an answer from Rodann, contact us with your order number and a short description of the clicking, and we will see what else we can do.

More in Driveway Alarm FAQ

Browse the full FAQ category or continue with related answers from the same FAQ category.

View category
My ERA-DSTX Detection Range Dropped From 25 Feet to 15Nine times out of ten nothing has failed. A PIR sensor’s usable range is a moving number set by battery voltage, thermal contrast against the background, and the angle at which the target crosses the beam pattern — none of which show up on a thermometer or a tape measure. Work the checks below in order. Most cases resolve at step 1 or step 3.How Far Will My ERA-DSTX Driveway Sensor Really Reach?A PIR sensor doesn’t measure distance — it measures contrast. It sees a target only when that target is meaningfully warmer or cooler than whatever sits directly behind it, and only when the target moves across the lens’s detection pattern rather than straight at it. Change the background temperature, the approach angle, the battery voltage, or the amount of film on the lens, and the same sensor in the same spot will “lose” ten feet of range with nothing visibly different.Understanding Wireless Range: Published Specs vs. Real-WorldWhy Published Range Differs from Real-World Range When shopping for wireless doorbells, entrance alerts, driveway alarms, and other long-range wireless products, you’ll notice every product lists a maximum wireless range—typically stated as “up to X,000 feet.” For example, the Dakota Alert DCPA-4K-PLUS Driveway Alarm lists a range of “up to 5,000 feet.” It’s important to…My ERA-DSTX Outdoor Driveway Motion Sensor is Not Picking Up CarsGet a plain-language answer to my era-dstx outdoor driveway motion sensor is not picking up cars, with setup notes, compatibility details, and links to.Types of Driveway Alarm SensorsGet a plain-language answer to types of driveway alarm sensors, with setup notes, compatibility details, and links to related help and product pages.