FAQ

Frequently Asked Questions


Take a look at these troubleshooting tips to see if you get your system back up and running. If you can’t, do not hesitate to give us a call and we would be happy to help.

After changing the batteries in the transmitter, try to unplug the receiver, count to 5, and plug it back in. This allows the transmitter (sensor) and receiver to sync back.

We hate to ask you to do this, but double-check the batteries. I am surprised to learn how often batteries go bad just sitting around the house.

Check the user manual to make sure you have installed the right type of batteries. Most of the driveway alarm sensor use standard Alkaline batteries.

Make sure the battery contacts inside the transmitter are secure, not corroded or broken.

I know this sounds like common sense, but I make this mistake all the time. Double check and make sure you inserted the batteries in the right direction..ie., + to + and – to -.

This depends on the type of sensor the driveway alarm uses. There are four basic types of driveway alarm sensors:

  • Passive Infrared Sensor (PIR):

    These are the most common type. Passive infrared sensors are triggered when a combination of heat and movement are detected in the monitored zone. This means a car, truck, person, or any animal will trigger the sensor IF it passes through the monitored zone.

  • Magnetometer Bases Sensor:

    These sensors are designed to pick up automobiles only and they work when heavy metallic objects are detected in the monitored zone. The sensor typically has a probe that is buried just under the driveway or parallel to the driveway. When a car or truck drives through the zone, the probe detects the change in the magnetic field and triggers.

  • Pneumatic:
    Do you remember the old gas stations that had a rubber hose stretched across the entrance? It would ring a bell as the car rolled over the hose.
    This type of sensor is called a pneumatic sensor. When a heavy cars rolls over the hose, the change in air pressure inside the hose triggers the sensor.
  • Break Beam Sensor:
    These sensors work in a pair and when someone, or something passes between the pair of sensor, they detect that the beam between them was broken and are thus, triggered.

A) If you have a wired doorbell system, the Extend-A-Chime is just what you need. It is available with a a Battery Powered Weatherproof chime for outdoor use (RC3500D) which is what you need or Plug-in chime for indoor use (RC3200) as well.

The Extend-A-Chime will allow you to easily increase the range of your current doorbell or door chime system so you will be able to hear it when you are out on your back deck.

If you have a wireless doorbell system, you will need to purchase a compatible receiver for your system. Manufacturer’s vary on how you determine compatibility. If it is a brand we sell, give us a call and we would be happy to help.

If you have a wired doorbell system, the Extend-A-Chime is just what you need. It is available with a a Battery Powered Weatherproof chime for outdoor use (RC3500D) which is what you need or Plug-in chime for indoor use (RC3200) as well.

The Extend-A-Chime will allow you to easily increase the range of your current doorbell or door chime system so you will be able to hear it when you are out on your back deck.

If you have a wireless doorbell system, you will need to purchase a compatible receiver for your system. Manufacturer’s vary on how you determine compatibility. If it is a brand we sell, give us a call and we would be happy to help.

Thomas and Betts, with the Carlon brand, markets their wireless doorbells and door chimes through a variety of retail, both in stores and online.

These Carlon door chimes may be sold under different brands and this chart attempts to show compatibility between the Style Select or SS brand and the Carlon equivalent. If you have a Style Select door chime, doorbell, push button, or entrance alert you purchased at a large box store, consult the chart below to see how you can purchase a replace or add-on that is equivalent to the SS product.

The table below shows the SS Style Select door chime and doorbell products and their compatible Carlon add-on and replacement products

SS “Style Select” Product NumberEquivalent Carlon Product NumberProduct Description
SS1615LDH1615LSS GLD RIM W/ANT IRON BTN SS1615L
SS1612LDH1612LSS SLV RIM W/WHT IRON BTN SS1612L
SS922DH922SS 2-1/2″ BELL SS922
SS910DH910SS 8-16-24 10-20VA TRANSFRM SS910
SS965DH965SS 65FT 20AWG BELL WIRE SS965
SS315DH315SS BRN W/MED OAK PRINT FIN SS315
SS600DH600SS DRBELL W/WOOD CV & LINES SS600
SS300DH300SS WHT W/RND CORNER FRAME SS300
SS506DH506SS WOOD CVR W/VER LINES-MED SS506
SS213SS BATTERY/TRANS 10V WHT SS213
SS253DH25310V SS BATTERY/TRANS SNKL SS253
SS324SS WIRED SELF CHIME – WHITE
SS1637LDH1637LSS LGHT BRSS W/ORB FIN SS1637L
SS1652LDH1652LSS BRASS LGHT-RUST FINISH SS1652L
SS1633LDH1633LSS LGHT BRSS W/NICKLE STP SS1633L
SS1653LDH1653LSS BRSS LGHT-BRUSH NICKEL SS1653L
SS1630LDH1630LSS LGHT BRSS W/BRSS STEP SS1630L
SS1670LDH1670LSS LT SLD BRSS PINEAPPLE SS1670L
SS1667BLDH1667BLLT SLD BRS W/BORDER ORB SS1667BL
SS1691LDH1691LLT SLD BRAS W/SEASONAL AB SS1691L
SS1667NLDH1667NLLT SLD BRS W/BORDER NKL SS1667NL
SS1667LDH1667LLT SLD BRS W/ROPE BORDER SS1667L
SS1673LLT SLD BRAS W/PNAPPLE NKL SS1673L
SS1663LLT SLD BRASS W/ LONG DECO SS1663L
SS3605HS3605UT MOTION ALRT W/LGHT CNTRL & SND
SS3510RC3510SS WTHRPROOF BATT DR CHIME SS3510
SS3250RC3250DLX PLUG-IN DOOR CHIME SS3250
SS3301RC3301SS WHT DOOR CHIME BUTTON SS3301
SS3760RC3760SS PLG-IN ENTER ALRT CHIME SS3760
SS3256RC3256UT WRLS PLUG-IN CHIME W/NIGHTLGHT
SS3520RC3520STEP-UP BATTERY DR CHIME SS3520
SS3190RC3190SS BATTERY DOOR CHIME SS3190
SS852EDH853ESS CHORUS 29 TUNE MUSICAL SS852E
SS4120RC4120300′ WRLS CHIME W/LED LIGHT SS412
SS3030RC3030SS PLUG-IN EXTEND A CHIME SS3030
SS3530RC3530WHITE MOLDING WRLS CHIME SS3530
SS4610RC4610WIRELESS MOTION CHIME SS4610
SS3733RC3733ADD ON BASIC PLG IN REC SS3733
SS4130RC4130SS WRLS BRASS DOOR BELL BUTTON
SS4133RC4133SS WIRELESS BUTTON – SATIN NICKEL
SS3636RC3636WOOD MOLDING WRLS CHIME SS3636
SS3306RC3306FSS DECOR BAT CHIME OAK/BRS SS3306
SS4300RC4300CD DECO BAT CHIME WH/BRASS SS4300
SS4320HS4320DMOTION ALERT CHIME SS4320
SS2260RC2260UT WRLS WTHRPROOF ENTRNCE ALRT
SS3452RC3450 X 2UT WRLS ENTRANCE ALRT SENSORS 2PK
SS4305HS4305UT DOOR/WINDOW ENTRY ALERT
SS994DH994DOOR ENTRY MECH CHIME SS994
SS130DH130WHITE MOLDING CHIME SS130
SS636DH636WOOD MOLDING CHIME SS636
SK250CK250SS CONTRACTOR DBLL KIT-LGHT SK250
SK221SS CONTRACTOR DBLL KIT-UNLT SK221
SS690MISSION STYLE CHIME SS690
SS840EDH840ESS WIRED CD QUALITY CHIME SS840E
SS905DH905SS 16V, 10VA TRANSFORMER SS905

Q) Can I use a wireless push button with a wired doorbell?

A) A wireless button can not make a “wired” chime ring, however, you could purchase a wireless button and receiver for side door and an Extend-A-Chime transmitter for the wired chime.

When someone pushes the front door button, the wired chime AND the wireless receiver will ring, but only the wireless receiver will ring when the side door button is pushed.

The Extend-A-Chime can be found here: https://www.1800doorbell.com/rc3200-plugin-extend-chime-door-chime-extender.htm

Do you have trouble hearing your current doorbell throughout your home? The Extend-A-Chime is a terrific product and in a nutshell, it will extend the listening range or your current wired doorbell by allowing you to add wireless battery operated or plug-in door chime receivers in other areas of your home.

It works by wiring in a small wireless transmitter into your current wired doorbell transformer and then plugging in your new add-on Carlon brand wireless door chime receivers. Although the product is compatible with a wide range of wired door chime models, there are some we have found not to be compatible.

1800doorbell has verified that the following WIRED doorbell models are NOT compatible with our Carlon Brand Door Bells. These units are the “Musical Record-A-Tune” which requires a micro processor within the circuit board which makes the “Extend-A-Units” continuously ring. Therefore, they are not compatible with RC3200 and the RC3500 Extend-A-Chime products.

Carlon Wired Door Chimes:

  • DH840E/SS840E
  • DH852E/DH853E
  • SS852E/SS853E
  • DH845E/SS845E
  • SS846E/SS856E

We also found that some of the Broan Product Line of WIRED doorbells are NOT compatible either.

Broan Wired Door Chimes:

  • RC305
  • RC306

The differences between surface, flush, and recessed mount will alter the way the push button is mounted. Most wireless push buttons are surface mounted which means they mount directly on the surface, usually an exterior wall next to the front door.

  • Surface mount – this means the item will sit directly on top of the surface you are mounting it to. For our purposes here we mean it will sit directly on top of the wall you are installing the wired button on. Typically this is the easiest mounting option.
  • Flush mount – the plate of the wired button sits or rests on the surface of the wall but the guts of the button will sit inside the wall. With these types of buttons the electrical components of the button will stick into the wall itself. Although not overly complicated to install, it it a little more involved that a surface mount.
  • Recessed – this is where the entire doorbell push button mechanism in set inside the wall or mounting surface.

To view our wide selection of push buttons visit the link below.

https://www.1800doorbell.com/doorbells/buttons/

Yes, we have many wireless doorbell and wireless notification systems that work well for the hard of hearing. These products will also work well for loud environments, such as workshops, where it may be hard to hear a normal door chime.

In most cases these products will feature an alternative way to notify the user, such as a visual notification. For example, the WC180 is a flashing door chime for the hard of hearing. It’s a wireless chime with a strobe light that features a flashing strobe light that is bright and easy to see.

We have an entire category on our website devoted to products designed for the hearing impaired.

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