FAQ

Frequently Asked Questions


Up to 4 receivers can be paired with a single transmitter.

Up to 4 transmitters can be paired with a single receiver. However, since there are only 3 different chime tunes on the receiver, it is suggested to pair up to 3 transmitters by selecting different melodies for each transmitter.

The WC180 has over 16K different transmission (privacy) codes.  When you pair the transmitter with the receiver, the unit will randomly select one of 16,0000 codes to pair.

Below you will find a list of manufacturers who has products on 1800doorbell.com.  If you need technical assistance or have an inquiry regarding your warranty, please call the product manufacturer for assistance.   We would be happy to assist you, but calling the manufacturer directly will get you the most technical & warranty support.

By clicking the name of the manufacturer you can find the products we sell by that manufacturer.  Under the company name, we have also listed a link to their website contact us page and/or the company phone number when available.

If you have purchased from our Amazon store and would like to return the product, please use the Amazon Orders portal for your account to facilitate the return.

We would happy to assist you if you are not getting any satisfaction by contacting the product manufacturer, but we do recommend you start by calling them about any technical support or warranty related issue.  If you have purchased the product directly from us withing the past 30-days and want to return the product, please contact us at 1800doorbell.com.

Thomas & Betts: Carlon, Dimango, and Lamson & Sessions Products

Rodan Electronics

  • Phone:  800-366-71010

Craftmade

Dakota Alerts

Milton Products

Alarm Lock Systems

Bellman & Symfon

Clarity Hearing Alert Products

Comfort Audio Products

Cross Point Industries

Heath-Zenith Chimes and Lighting

Honeywell Doorbells & Chimes

Removing batteries or unplugging the transformer from the LRA-DCRX will not delete any programming.

The LRA-DR1000 is a long range wireless driveway monitoring kit that consists of two pieces, the LRA-DSTX (sensor/transmitter) and the LRA-DCRX (receiver).

The transmitter has a passive infrared (PIR) sensor that will detect a combination of motion and heat and when triggered, will send a wireless signal up to 1,000 ft. to the receiver.

For programming, we have a video that walks you through pairing the driveway alarm transmitter to the receiver.

You can also watch the video here:

The LRA-C1000 is a long range entry alert product designed for businesses, shops, warehouses, and larger homes.

The kit has two components, a transmitter/sensor (LRA-DCTX) and a receiver (LRA-PBTX).  When the sensor is triggered, it transmits a radio signal up to 1,000 ft. to the LRA-PBTX receiver.

PLEASE NOTE:  whenever a manufacturer provides you with a range, in this case, 1,000 ft., it is derived by an algorithm.  Sometimes you get a little more range, but in most cases you get less range because of interference from environmental factors.

What this means to you is that if you need exactly 1,000 ft., or very close to it, you might have to look at another product like the LH-2500 (entry alert kit with a range of 2,500 ft.)  There is also a range extender that works with our long range doorbell/alert products, the LRA-RPX.

This product, the LRA-C1000 has an additional challenge in that it is mounted on the door and the door frame.  In commercial environments that usually means a metal door and or a metal door frame.  This will cut down on the projected range of this product.

If you know you have the product programmed correctly, but it isn’t working, try moving the receiver closer to the transmitter.  If it starts working, it is a range issue.  If it is a range issue, there are three things we can do:

  1. Try placing double-sided tape, a cardboard shim, or something that will provide some separation between the transmitter and the metal or concrete on the door frame.
  2. Get the LRA-RPX to extend the range up to an additional 1,000 ft.
  3. Upgrade to the LH-2500 long range doorbell entry alert kit.

If you are having problems programming the LRA-C1000, watch this quick video.

How To Properly Program the LRA-C1000 Entry Kit

Typically there are two reasons why the sound may not be coming out of your LRA-DCRX long range receiver.

First, check the selector switch on the side of the unit. There are three modes you can set the receiver to a) strobe only, b) sound only, and c) strobe and sound. Often times when there’s no sound it is because the selector switch is on sound only.

Second, check the volume control selector. Open the front cover of the receiver and locate the volume adjustment dial. Use a small screwdriver to adjust the sound level.

Take a look at this illustration to get an idea of where the selector switch is located.

Open the front cover of the LRA-DCRX receiver.  You should notice two buttons, one with a simple dot over it, the other with a musical note symbol.

For more information on how to program with receiver, please watch our instructional videos located on our YouTube channel: LRA Instructional Videos

Please see the image below

Here’s a short video that outlines how to pair the LRA-D1000 kit (one push button and one receiver).

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