An Alert Response Center You Can Depend On: Rescue Alert
The Response Center Provides Medical Alert Monitoring
With Rescue Alert’s state of the art monitoring center, our subscribers can maintain their independence while giving friends and family the peace of mind that help is there when you need it the most.
Rescue Alerts monitoring center offers, fast, friendly service 24 hours a day, 7 days a week, 365 days a year. In addition all of our attendants are certified Emergency Medical Dispatchers (EMD). From day one, Rescue Alert attendants are hired and trained to monitor Personal Emergency Response Systems. Upon hire, they must attend a multi-day training course, which is the same course that most 911 dispatchers receive. Our attendants must also be certified in CPR. The CPR and EMD certification allow our attendants to recognize life threatening situations, including; cardiac arrest, stroke, heart attack or choking and dispatch immediate specific emergency instructions while they are waiting for EMS to arrive. Our Rescue Alerts EMD attendants are able to provide an elevated level of response and instruction that other monitoring centers cannot provide.
Flexible and customized medical alert monitoring
Because all of our subscribers have differing needs, it is mandatory that our monitoring station and EMD attendants be flexible. The Rescue Alert Response Center is specially designed to allow customization and more personal attention to each subscriber’s situation. For example, the monitoring services may include: the specific order responders should be contacted, which responders MUST be notified, which responders have keys to the residence, whether or not emergency response have permission to use force to enter the home under questionable circumstances, where keys are hidden or Lockbox codes, or special instructions, such as “Responder 1 is out of town this week, proceed directly to Responder 2”.
The Rescue Alert Response Center and medical alarm systems are also designed to allow attendants to communicate with subscribers in their own language via the Language Line Services ™, a translation service which provides translation for over 150 different languages. At Rescue Alert, Language is never a barrier – with Language Line Services ™, speed and accuracy are maintained, while allowing the attendant to add the personal contact and comfort required during an emergency situation.