A frequently asked question to our support team at 1800 Doorbell concern what are known as “privacy codes” on their wireless door chime products. Usually what spurs the call is someone’s door chime randomly chiming or ringing without anyone at the front door. In some cases this could be due to a faulty device, low battery, etc., but more often than not, this is caused by a nearby device triggering the door chime receiver to chime. Your neighbor uses their device and it causes your chime to ring. To understand why this happens, we first need a very basic understanding of the wireless door chime and how communication between the door chime transmitter (wireless push button) and the receiver work.
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